Privacy Policy | FLEAP FLAPP

At FLEAP FLAPP, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Eligibility to Use FLEAP FLAPP

FLEAP FLAPP is intended for individuals who are 17 years of age or older. By creating an account or using our services, you affirm that you are at least 17 years old. If you are under 17, you may only use FLEAP FLAPP with the involvement and permission of a parent or legal guardian.

We do not knowingly collect or solicit personal information from children under 17. If we learn that we have collected personal information from a child under 17 without verified parental consent, we will take steps to delete that information as quickly as possible. If you believe that we may have unintentionally collected information from a minor, please contact us immediately at privacy@fleapflapp.com.

Information We Collect

Personal Information

We collect personal data that you voluntarily provide when you create an account or use our services:

Name, email address, and contact information
Profile details and preferences

Usage Information

We automatically collect data about how you interact with our platform:

Content you view, upload, or engage with
Time and duration of your activities

Non-Personal Information

We collect aggregated, anonymized data to improve our services:

Demographic information
Usage patterns and trends
Platform performance metrics

How We Use Your Information

Service Operation

We use your data to provide and improve our services:

Personalize your experience and content
Develop new features and functionality
Maintain platform security and integrity

Communication

We may contact you for important updates and information:

Service announcements and notifications
Responses to your inquiries

You can opt-out of non-essential communications at any time.

Security and Compliance

We use information to protect our platform and users:

Detect and prevent fraud or abuse
Comply with legal obligations
Enforce our terms and policies

Data Sharing and Disclosure

Service Providers

We may share data with trusted third parties who assist with:

Hosting and infrastructure
Analytics and performance monitoring

All service providers must adhere to strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law:

In response to legal process
To protect our rights or property
To prevent harm to others

Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the transaction.

Your Rights and Choices

Access and Control

You have the right to:

Access and review your personal data
Update or correct inaccurate information
Request deletion of your data
Export your data for transfer

Account Settings

You can manage many privacy preferences directly in your account settings:

Notification preferences
Profile visibility
Connected applications

Cookies and Tracking

Most web browsers allow you to control cookies through their settings preferences. However, disabling cookies may affect certain features of our platform.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

Data Security

We implement industry-standard security measures to protect your information:

Encryption of data in transit and at rest
Regular security audits and testing
Access controls and authentication protocols
Employee training on data protection

While we strive to protect your information, no system can be completely secure. We encourage users to take precautions like using strong passwords and keeping login credentials confidential.

Permissions and SDK Use

Camera, Microphone, and Media Access

FLEAP FLAPP may request permission to access your device’s camera, microphone, and photo library to support key features of the platform. These permissions are only activated when you initiate specific actions, such as:

Recording and uploading videos
Taking or uploading profile pictures
Participating in live streaming

You can manage or revoke these permissions at any time in your device’s settings. We do not access or use your media, camera, or microphone in the background or without your explicit action.

Third-Party SDKs

We may integrate third-party SDKs (software development kits) to enhance functionality, analytics, and security. Some SDKs may collect data under their own privacy terms. Examples include:

Analytics (e.g., Firebase, Google Analytics)
Live video streaming (e.g., Agora, Twilio)
Error and crash reporting (e.g., Sentry, Crashlytics)

We carefully vet and monitor all third-party services to ensure compliance with privacy regulations.

Transfers of Personal Data from the EU/EEA

If you are located in the European Union or European Economic Area (EU/EEA), your data may be transferred to countries outside the EU. These transfers are conducted in accordance with the European Commission’s Standard Contractual Clauses, which are designed to ensure an adequate level of protection for personal data.

International Data Transfers

As a global platform, your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your jurisdiction. We ensure all transfers comply with applicable data protection laws.

Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this policy. We encourage you to periodically review this page for the latest information on our privacy practices.